Growing Up
Yikes, it’s been a while since I sent an update! In all honesty, friends, it’s been a pretty crazy 6 months. I knew that coming back after maternity leave would be a big adjustment, because I’ve gone through a major identity and lifestyle shift since Theo was born—what I underestimated is how the Open Homes program itself has also changed and matured in the last year. I have changed, and the kind of leader I need to be to lead Open Homes has also changed.
Open Homes is coming up on its 6th anniversary…can you believe it?! We’re no longer a little grassroots program with an idealistic dream and some start-up funding. We have 2.5 FTE staff, have welcomed more than 100 refugee claimants, and have the respect of other shelter organizations in the city and beyond. We’ve moved beyond solely church- or Christian foundation-based funding to landing a couple big City of Hamilton grants, which I hope will be a launchpad for future grant success. And we’ve sometimes learned the hard way which Guests are not a good fit for us: those with significant mental health challenges, for example, since we don’t have the expertise and resources that larger centres would and because significant mental health struggles are hard to manage in a home-based environment without live-in staff.
The initial DIY energy of a team of founders has matured into a team that’s asking questions about sustainability, boundaries, funding models, and the like. How do we carry the vision forward as the team changes? We talk about “kinship”—but there are still boundaries within families. What are appropriate boundaries with Guests that preserve that solidarity but keep us from co-dependency and can notice red flags from Guests when they arise?
It’s a good place to be, and I feel ready to lead us forward (most days), especially thanks to the year-old Charities Together group of the TrueCity network, where Christian charity leaders come together for mutual support and resource sharing. I certainly feel some imposter syndrome there, since I don’t carry any ED title, but they are my colleagues in many ways and I’ve been learning a lot from them.
As we mature, one thing I’m thinking about is how to tell the story of Open Homes to more numbers-driven people, who want to see the hard facts more than heartstring-tugging stories. (Thanks to our friend Fady for this question!) It’s so important to learn to tell this story to people who aren’t wired exactly like my co-founders and I but are very motivated by refugee welcome and building communities of belonging all the same. It’s been illuminating to try to better understand this portion of our churches and our audience.
Here’s what I have so far. Maybe some of you are wired this way! I’m curious to hear what questions you may have about the numbers below, or what draws you to Open Homes.
About 30 percent of shelter beds in Hamilton are currently occupied by refugee claimants. (See Hamilton Spectator article “New program aims to ease transition for Hamilton asylum seekers”.)
Based on budget numbers from the Good Shepherd Family Centre, where each refugee claimant bed cost $99/day (2024), we estimate that each refugee claimant we have welcomed for 4 month stays has saved the city shelter system $11,880. Since we have welcomed more than 100 refugee Guests, Open Homes Hamilton has saved the shelter system approximately $118,800, all while providing quality wrap-around supports and community connections to refugee claimants.
It costs us about $3000 to welcome each Guest, the vast majority of that estimated total being staff support to train and guide the volunteers and provide settlement supports and guidance to the Guest. In that way, the model is very financially efficient, even while dedicating a lot of staff capacity to each Guest.
Further questions to explore:
How many Guests are on social assistance after one year?
How many Guests stay connected to OHH as volunteers, donors, or community members in various ways?
How does the hearing success rate compare between OHH Guests and the general acceptance rate for refugee claimants? (ie. What difference does support make in terms of the refugee claim itself?)
I’d be curious to hear your reactions and thoughts! Are there other numbers questions we should dig into to better tell the story of Open Homes?
Thanks as always for all your support—it really is true that I couldn’t do this work without you all standing behind me, whether that’s financially or otherwise. THANK YOU!
Prayer requests:
A Guest that I’ve been working with is preparing for her refugee hearing in September. May she be able to get all the documents that she needs to prove her story to the Immigration and Refugee Board member.
We’re doing some strategic planning as a team on August 6. May we be clear-eyed and hear each other well.
For rest! I am on vacation the next two weeks after a very intense start to the summer, and I’m grateful for the space to hang out with Theo and clear my head a bit. And maybe sleep? We’ll see.
For a bit more personal support to make my own household budget numbers work. (Know anyone who might be interested in hearing more about this innovative, church-based refugee support model? Forward this blog post to them or introduce them to me via email!)
In thanks for a very successful fundraiser this year, the Sheila Dykstra Memorial Challenge. Our community really showed up, and we had great weather!